Online Services

To make it easier for you to access our surgery we have implemented a number of new systems that allow you to access primary care quicker and more conveniently.


Patient Triage via Engage Consult

Engage Consult is easy to use. It can be used from a smartphone, tablet or computer that has an internet connection. By using Engage Consult we can triage you and make sure you only need to visit the practice or another service if it’s absolutely necessary. It also helps to keep our staff safer.

Click the links below to:

Find out how to sign up for Online Consultations with Engage Consult

Find out how to send an online message to your GP Practice

Find out how to use the Engage Consult service on behalf of the person you care for

To access Online GP Services with Engage Consult

Engage Consult Banner

Video Consultations via accuRx 

Did you know that you can now book video consultations with the surgery? Video consultations can be used for a number of different issues and conditions and can be booked with a GP or nurse.

We follow NHS guidance and use secure, NHS approved software to ensure that we use video consultations safely and effectively.

We have made sure that our video consultations are easy for you to access and use. To help you to do this, please view the video below or read the 'How to guide' for video consultations.

The below links may also be helpful if your clinician has:

Patient Online via SystmOnline

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face.

Patient Online connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Click this link to access Patient Online Service with SystmOnline

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments
Summary Care RecordAccess your Summary Care Record

Have Your Say

Coronavirus

Please do not come into the surgery if you or a member of your household has any of the following symptoms: a fever, a new continuous cough or a loss of, or change in, your normal sense of taste or smell (anosmia). Please stay at home and self-isolate for 14 days.

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face. Thank you for your cooperation during this time. 

The latest COVID-19 guidance and information can be from here gov.uk and at nhs.uk.

Welcome to Kingsway Health Centre

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

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Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

Take the Friends & Family Test

The NHS Friends and Family Test (FFT) was introduced in 2014 to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Help us to improve our service, learn more about the test and give us your feedback.

View our CQC Rating

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(Site updated 22/07/2020)

Contact Details

Kingsway Health Centre

Contact Telephone

01582 847 808
111
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